FAQ's

1. What products do you offer?

We specialize in high-quality Electric Heaters, LED Mirrors, and Humidifiers to enhance comfort and convenience in your home.

2. How long does shipping take?

  • Domestic Shipping: 5-10 business days
  • International Shipping: 10-20 business days
    Shipping times may vary based on location and carrier delays.

3. Do you offer order tracking?

Yes! Once your order ships, we will send you an email with a tracking number so you can monitor your package’s status.

4. What is your return policy?

We accept returns within 30 days of delivery if the item is unused, in its original packaging, and in perfect condition. Contact us at pysmonics@gmail.com for return instructions.

5. What should I do if my order is damaged or incorrect?

If you receive a damaged or incorrect item, please email us at pysmonics@gmail.com with your order number and photos of the issue. We’ll resolve it as quickly as possible.

6. Do you offer international shipping?

Yes, we ship internationally! However, shipping fees and delivery times vary depending on the destination. Additional customs fees may apply.

7. How can I contact customer support?

For any inquiries, feel free to email us at pysmonics@gmail.com, and our team will assist you promptly.

8. Can I modify or cancel my order?

Orders can only be modified or canceled within 24 hours of purchase. Please contact us immediately if you need to make changes.

9. Do your products come with a warranty?

Yes! We provide a limited warranty on our products. Warranty details vary by item, so please check the product description or contact us for more information.

10. Do you offer discounts or promotions?

Yes! Stay updated on our latest discounts and exclusive offers by subscribing to our newsletter or following us on social media.